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Our Policies

Everything you need to know about buying imported engines and gearboxes from Parts Center — warranty cover, delivery, returns, privacy and terms.

Return Policy

Because engines and gearboxes are heavy, sealed mechanical assemblies, returns are handled on a case-by-case basis and subject to inspection.

Eligibility

  • Return requests must be submitted within 7 days of delivery.
  • The unit must be unfitted, uninstalled and in the same sealed condition as dispatched.
  • Original invoice, warranty certificate and technical report must accompany the return.

Non-Returnable

  • Units that have been fitted, started, partially disassembled or modified.
  • Special-order or custom-sourced imports.

Refunds

Approved returns are refunded to the original bank account within 7 business days of inspection. Return freight is at the buyer's cost unless the item was supplied incorrectly by Parts Center.

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